Shipping policy

SHIPPING & RETURNS 

Thank you for shopping with TIGHT CURL BEAUTY CO.  

Unfortunately, we are not currently accepting returns or exchanges. 

**If you have received an incorrect item, you must notify us within 24 hours from the date your order was received via email for a request ticket. **

MY ITEM WAS LOST OR STOLEN, MAY I GET A REFUND?

We know things happen. Unfortunately, we are not responsible for lost or stolen orders. Please email us and make us aware, however we strongly recommend for customers to file a claim with the shipping carrier.

I RECEIVED A DAMAGED ITEM, WHAT SHOULD I DO? 

Please contact Customer Care at help@TightCurlBeauty.co and we will gladly assist you.

CAN I EXCHANGE/RETURN AN ITEM? 

TIGHT CURL BEAUTY CO. does not process exchanges or returns at this time.

WHERE DOES TIGHT CURL BEAUTY CO. SHIP?

U.S.A.: TIGHT CURL BEAUTY CO. ships to addresses in the fifty United States, excluding P.O. Boxes

WHAT ARE YOUR SHIPPING RATES? 

All shipping options and rates are automatically calculated at checkout. 

I'VE PLACED MY ORDER, WHEN WILL IT SHIP?

Please allow 1-3 business days to process and prepare your order for shipment. All order ship Tuesday and Thursday of each week. Please note, that all sales are final. 

Prior to placing your order, please ensure that your order is correct. Unfortunately, our team cannot edit any orders once it is processed.